The effective negotiator. Persuasive communication with mindfulness techniques
This manual focuses on how negotiators should feel, act, and relate. What your attitude and emotional state should be to correctly apply the negotiation methodology and close the best deals. It is a text with a rigorous and intuitive structure to facilitate the understanding of the different elements (the pieces of the puzzle) that make up our presence or identity before others.
For this reason, each chapter of this book is dedicated to one of these elements, to each and every one of the pieces of the puzzle of communication and interpersonal identity in negotiation:
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- The emotions that assail the negotiator in each phase of the process and how to manage them.
- The non-verbal and paraverbal elements that make up their presence before the other party.
- The degree of self-assertion that each one shows and the power games that are established between the parties.
- Persuasion and argumentative resources that help reconcile interests and close agreements.